Delivery
We currently deliver to Australia and New Zealand. Our products are shipped from our Queensland location in Australia, directly to your door, via Australia Post or one of our other freight providers. Each item is carefully checked for quality assurance prior to being dispatched.
| Delivery Service | Fee | Delivery Timeframe* |
|---|---|---|
| Free Delivery (Australia) For orders over $100 | FREE | 3-6 business days* |
| Standard Delivery (Australia) | $ 9.95 | 3-6 business days* |
| Express Delivery (Australia) | $ 14.95 | 1-3 business days* |
| Standard Delivery (New Zealand) | $ 14.95 | 7-12 business days* |
| Express Delivery (New Zealand) | $ 29.95 | 5-8 business days* |
* Please note that the delivery times listed above are approximate times only and do not include weekends or public holidays.
Returns
We ask that you please choose your products carefully as we are not required to offer refunds or exchanges for simply changing your mind. If you are not satisfied with your purchase however, please contact us. We may, at our discretion, offer an exchange or a refund for special circumstances. If you have any questions, please contact us prior to purchasing via the "Contact" page should you be unsure about making a selection.
For any problems with our products, you may be entitled to a replacement, repair or refund. Please contact us first prior to sending any product back via the "Contact" page as soon as possible. Please note that products with damage caused by reasonable wear and tear or misuse will not be considered for a replacement, repair or refund.
Please contact us first prior to sending any product back to us.